How to overcome customer anxiety by giving them a safe journey and candies in the box. Artwork

The UnNoticed Entrepreneur

Business marketing for entrepreneurs.

I talk with entrepreneurs and experts about how to build a brand and generate more leads.

My name is Jim James. I've built my own companies on 3 continents since 1995 , including a multi office public relations agency.

On the show I bring you tools and tactics that you can put into practice on the same day.

I also publish a magazine and newsletter.

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The UnNoticed Entrepreneur

How to overcome customer anxiety by giving them a safe journey and candies in the box.

April 21, 2022 • Jim James

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Overcoming trust anxiety is a central part of mapping out the customer journey and in this episode I share what I learnt from how one company fixed a broken MacBook Air. The company is e-Fix and frankly I recommend both their practice and their service.

I mention some customer journey mapping tools including:
https://creately.com/
totango.com
miro.com
SEMrush

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